Dental Trauma/ Accidents (ACC)

  • Urgent care and advice available
  • Treatment of chipped teeth
  • Treatment of moved or knocked out teeth
  • Pain relief available
  • ACC registered
  • Costs start at $95

What is dental trauma?

The term "dental trauma" encompasses a wide range of injuries that affect the teeth or the surrounding area of the mouth. These injuries can vary from minor incidents where a tooth is pushed out of alignment due to an impact, to more severe cases involving broken or fractured teeth, complete displacement of teeth from their original position, and even injuries to the soft tissues.

ACC Registered practice

If you are experiencing dental pain or have a dental emergency, it's important to get help from a dentist as soon as possible. Bespoke Smiles Wanaka is a registered ACC provider.  We offer urgent emergency dental services to help get you out of discomfort or pain. If you’ve chipped a tooth, developed a toothache, had an accident or a lost filling, our experienced team are here to provide fast and effective care. We understand that dental emergencies can be stressful, which is why we strive to provide a calm and reassuring environment patients can count on when they need it most.

What should I do if a tooth is knocked out?

Get to a dentist as soon as you can. Call 03-443-1399 even on Sundays.

Handle the tooth carefully. Try not to touch the root (the part of the tooth that was under the gum). It can be damaged easily.

If the tooth is dirty, hold it by the upper part (the crown) and rinse it with milk. If you don’t have any milk, rinse it with water. Don’t wipe it off with a washcloth, shirt or other fabric. This could damage the tooth.

Keep the tooth moist. Drop it into a glass of milk. If you can’t do this, place the tooth in your mouth, between the cheek and gum. A young child may not be able to safely “store” the tooth in his or her mouth without swallowing it. Instead, have the child spit into a cup. Place the tooth in the cup with the saliva. If nothing else is available, place the tooth in a cup of water. The most important thing is to keep the tooth moist.

Are dental trauma injuries long-term?

Unfortunately, all injuries to permanent adult teeth have some sort of long-term consequence. This can range from a weakened tooth for life, a tooth needing some sort of constant restoration, to having the tooth replaced. Teeth cannot heal themselves after injury. It is important to have a traumatised tooth assessed every 6 months as the consequences of trauma can be delayed and require urgent further treatment.

Payment options available

We offer a wider range of interest-free payment options to suit any budget and we offer free check-ups and cleans for teen orthodontic patients*. Individual service costs may vary. Costs can be found on our Services pages.


Learn more about dental conditions and treatments with Bespoke Smiles Wanaka.

What is ACC?

ACC is New Zealand’s accident compensation scheme that provides accident insurance cover for accidental injuries to New Zealand citizens and residents and to temporary visitors to New Zealand.  Find out more at

Do I need to book an appointment if I have a dental emergency?

Yes.  You will need to schedule a time for a dental emergency appointment to ensure we are prepared for your arrival and don’t keep other patients waiting.  For urgent bookings please phone 03 443 1399

What should I do if I knock out a tooth?

Pick up the tooth by the crown (the part that's usually visible in the mouth), rinse it with water, and try to place it back into the socket. If you can't reinsert the tooth, put it in a cup of milk or saliva and contact our team immediately for advice.

Can a tooth infection be considered a dental emergency?

Yes, a tooth infection can quickly become a dental emergency, especially if the infection spreads to other parts of the body. Symptoms include severe pain, fever, swelling, and discharge from the gum.

How do I manage severe tooth pain before getting emergency dental care?

Rinse your mouth with warm saltwater, take over-the-counter pain medications, and use a cold compress on the outside of your cheek to reduce swelling.

Can you provide permanent solutions to dental emergencies on the day?

When you book an emergency visit we focus on providing immediate relief of pain or discomfort. We may perform temporary fixes to alleviate pain or repair a sharp broken down tooth, however permanent solutions usually require additional appointments when more time is available and treatment plan and costs have been discussed.