Privacy Policy

Bespoke Smiles Limited NZBN: 9429051098858 and any related entities (Bespoke Smiles Wanaka) understand the importance of, and are committed to, protecting your privacy.

We comply with the Privacy Act 2020 (New Zealand Privacy Principles), which regulate how we may collect, use and disclose personal information.

This Privacy Policy applies to the Bespoke Smiles Limited website located at https://bespokesmiles.com.nz (Website) and governs data collection and usage. By using the Website, you consent to the data practices described in this policy.

Collection of your personal information

Bespoke Smiles Limited collects identifying personal information, such as the e-mail addresses, names, home or work addresses, telephone numbers and facial/profile images of users/clients/patients of Bespoke Smiles Wanaka.

This information is used by us for the operation of the services we provide, providing quotes for dental treatment options specific to your needs, maintaining the quality and improvements of our services, and providing general statistics regarding the use of the Website.

There is also information about your computer hardware and software that is automatically collected by us. This information can include your IP address, browser type, domain names, access times and referring website addresses.

We encourage you to review the privacy statements for this Website to which Bespoke Smiles Limited offers are linked, as we may change this Privacy Policy from time to time. The updated Privacy Policy will be posted on our Website, with the date of the update shown so that you can understand how our Website collects, use and share your information. We are not responsible for the privacy statements or other content on other websites.

Use of your personal information

Bespoke Smiles Wanaka collects and uses your personal information and those of your employees to operate the Website and deliver our services. We also use your personally identifiable information to inform you of other products or services available from Bespoke Smiles Wanaka and any of it's related businesses in the future.

Bespoke Smiles Limited may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We do not sell, rent or lease our client lists to third parties. We may, from time to time, contact you on behalf of its related businesses about a particular offering that may be of interest to you. In addition, Bespoke Smiles Limited may share data with trusted partners to help us perform statistical analysis, send you emails, text messages or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Bespoke Smiles, and they are required to maintain the confidentiality of your information.

We may keep track of the web pages you visit within the Website, for example, in order to determine what services are the most popular. This data is used to deliver tailored content and advertising within the Website to clients whose behaviour indicates that they are interested in a particular subject area.

Bespoke Smiles Limited may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to (a) conform with applicable laws or comply with legal process served on us; (b) protect and defend the rights or property of Bespoke Smiles Limited; or, (c) act under exceptional circumstances to protect the personal safety of users of the Website, or the public.

We use our best endeavours to secure your personal information from unauthorised access, use or disclosure.

Unsolicited information

If we receive personal information about you that we have not requested, and if we determine that we could not have lawfully collected that information under the Privacy Act if we had requested it, we will destroy or de-identify the information (if it is lawful and reasonable to do so). If we collect your personal information in an unsolicited manner, we take reasonable steps to inform you of such collection and also how we use, disclose and secure your personal information. Such reasonable steps may include referring you to this Privacy Policy.

Use of cookies

A cookie is a small text file stored in your computer’s memory or on your hard disk for a pre-defined period of time. We use cookies to identify specific machines in order to collect aggregate information on how visitors are experiencing our Website. This information will help to better adapt our Website to suit personal requirements. While cookies allow a computer to be identified, they do not permit any reference to a specific individual. For information on the cookie settings of your internet browser, please refer to your browser’s manual.

Access

You have a right to access the personal information we collect and hold about you. If at any time you would like to access or change your details, or you would like more information on our approach to privacy, please contact our admin team at admin@bespokesmiles.co.nz.

Definitions

In this Privacy Policy:

  • Us, We, Our mean Bespoke Smiles Limited
  • Bespoke Smiles and Bespoke Smiles Wanaka means the business trading names for Bespoke Smiles Limited
  • Website means the business website, which can be accessed at https://bespokesmiles.co.nz

Contact information

Bespoke Smiles Limited welcomes your comments regarding this Privacy Policy. If you believe that we have not adhered to this Policy or have any questions, please contact us at reception@bespokesmiles.co.nz.

Last updated 04/09/2023